If you are not happy with the solution provided,

Or reach out to Grievance Officer

Note: The issue can be escalated to the Grievance Officer only after 7days of raising it

If you have any concerns, complaints, or grievances regarding the terms, or the use of the application or the website, or if you believe the application or the webiste violates or infringes any of your rights, or if you have any concerns about how we handle your personal information, please contact our customer support within the application, the website, or ZAVO's official social media channels. If your concerns are not resolved to your satisfaction, you may also reach out to the Grievance Redressal Officer at any time.